Do you need help using DrLaura.com? You've come to the right place.
Type a question (How do I become a Dr. Laura Family Premium Podcast Member?) or several keywords (Dr. Laura Family Premium Podcast Benefits) in the box below to search for help.
Call the program at 1-800 DR LAURA (1-800-375-2872) between the hours of 11:00AM - 2:00 PM Pacific Time (that's 1 p.m. - 4 p.m. Central Time/2 p.m. - 5 p.m. Eastern Time).
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There are not transcripts of the daily audio program but there are transcripts of the YouTube videos. You can, however, listen to the past audio programs by becoming a Dr. Laura Family PLUS member.
If you are a Family Plus member, please log into your account and visit the Podcasting page. Once there, copy the URL to your podcasting software or subscribe directly by clicking on the "Add to iTunes" button.
If you have previously been able to podcast the files, you may just need to log out of your membership account on drlaura.com and log back into your account, then update the podcast in iTunes.
This should reset your connection to the servers and release the files available in your podcast.
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Yes. You can download Dr. Laura's "Moral Compass" for free to your smartphone or iPad. There's also a paid version with enhanced features available that can be accessed from drlauraapps.com.
Please make sure you have the correct login information. If you have recently updated your email address, please try using the old email address to login and then go into your account details to update it to the new email address.
If you are using the correct login information but it is looping you back to the homepage without logging you in, please make sure you have cookies enabled in your web browser.
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Please go to "Manage Credit Cards" and add or edit the credit card information. Once you have completed this step, make sure you select the card and click on the "Use Card for Premium Membership" button.
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Please go to "Upgrade Premium Membership". If you are not a monthly member or you are already an annual member, it will not allow you to proceed.
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Please make sure you are subscribed and confirmed for the newsletter. If you are certain you have subscribed properly, make sure that the newsletter is not going to your SPAM/BULK folder in your email inbox.
You can confirm your order went through once by checking your Order History. If the first attempts to place your order failed, you may see the authorizations that failed on your account. However, they are NOT charges and will clear up in a few days. If you see several orders in your Order History, please contact customer service to cancel the orders and credit your account.
This may be because you purchased a gift membership and gift memberships require activation. You can confirm that you purchased a gift membership by checking your Order History.
